Questions, answered
Everything homeowners ask before getting started.
What is your management fee?
15% of nightly revenue. That covers everything — listings, guest management, cleaning coordination, maintenance, and monthly statements. No setup fees, no monthly retainer, no hidden charges.
Which platforms do you list on?
Airbnb, VRBO, and our own direct booking channel. More platforms means more visibility and more bookings.
Can I still use my property for personal stays?
Yes. You can block off dates for personal use anytime. Just let us know as far in advance as possible so we can avoid conflicting with existing bookings.
Do you handle cleaning between guests?
Yes — professional turnover cleaning is coordinated after every checkout, before the next guest arrives. This is included in the management fee.
What happens if a guest damages my property?
[PLACEHOLDER — confirm your damage policy, e.g. whether you require a security deposit, use Airbnb's AirCover, or carry separate damage protection.]
How do you screen guests?
[PLACEHOLDER — confirm your guest screening process, e.g. ID verification, review history requirements, minimum stay age, etc.]
How long does it take to go live?
[PLACEHOLDER — confirm your typical onboarding timeline from signing to first guest booking.]
Is there a contract or lock-in period?
[PLACEHOLDER — confirm your vacation rental contract terms, e.g. month-to-month or minimum term, and any cancellation policy.]
Answers marked in amber are placeholders — fill these in before going live.